Warranty Policy

At Oceania Appliances, we take pride in providing high-quality home appliances that are built to last. We understand the importance of peace of mind when making a purchase, which is why we offer a comprehensive warranty policy to protect your investment.

1. Warranty Coverage

All of our appliances come with a standard 3-month warranty. This warranty covers any defects in materials or workmanship that may arise during normal use. If you experience any issues with your appliance within the warranty period, simply contact us and we will be happy to assist you.

2. Warranty Claims

To make a warranty claim, please contact our customer service team at the following email address: sameermrn4@gmail.com. Please provide your order number, a detailed description of the issue, and any supporting documentation or photos. Our team will review your claim and provide further instructions on how to proceed.

3. Warranty Exclusions

While our warranty policy is designed to provide comprehensive coverage, there are certain exclusions that apply. The warranty does not cover damage caused by misuse, improper installation, or unauthorized repairs. Additionally, the warranty does not cover normal wear and tear, cosmetic damage, or damage caused by accidents, natural disasters, or other external factors beyond our control.

4. Warranty Remedies

If your appliance is found to be defective within the warranty period, we will either repair or replace the item, at our discretion. If a repair is not feasible or the same model is no longer available, we will provide a suitable replacement of equal or greater value.

5. Extended Warranty Options

In addition to our standard warranty, we also offer extended warranty options for select appliances. These extended warranties provide additional coverage beyond the standard warranty period, giving you added peace of mind. If you are interested in purchasing an extended warranty, please contact our customer service team for more information.

6. Contact Us

If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us. Our customer service team is available to assist you and ensure that you have a positive experience with our products.

Thank you for choosing Oceania Appliances. We appreciate your trust in our brand and look forward to serving you.